Services - When we say All-inclusive we mean it...
Where to start:
For On-Line shopping, see Book On-Line. Call Castaways Travel for your free round trip airport transfers for 4 paid nights or more. For a Castaways Travel Counselor or a Manual request, see Reservations
From the time you arrive, you'll check in at your own separate reception area. You and your fellow guests are the only ones allowed at Hidden Beach Resort Au Naturel Club. The resort includes your nude private swim-up suite or oceanfront accommodations, a private table, and stools in the plunge pool area in front of your ground floor suite which leads to a beautiful nude swimming area. Each suite includes a complimentary bottle of sparkling wine upon arrival, a stocked refrigerator, coffee maker, Jacuzzi tub, DVD/CD and satellite TV service, telephone, king bed, private bath with shower and fluffy bathrobes plus a private sitting area with table & chairs. Each suite includes its own premium liquor, too. If you have a special taste, let us know before you arrive so your favorite brand can be stocked in your room.
The nude pool features a swim up bar with premium liquors, nude hot tub, nude beach with shady palapas, nude sports bar & disco and an intimate clothing-optional dining restaurant with fine wine & liquor, 24-hour room service plus the support of a concierge any time you want.
Hidden Beach Resort Au Naturel Club is adjacent to its sister property, the El Dorado Seaside Suites. Each guest at Hidden Beach has full use of all facilities and services next door, of course, with your clothes on. This includes five restaurants, health spa, as well as additional entertainment and tour services.
In addition, only paying guests of the resort are permitted to use the nude facilities of the Hidden Beach Resort Au Naturel Club. No others are permitted on the property... not even visiting guests.
Due to its intimate size, the hotel is very suitable for private groups and personalized events. To rent the entire hotel for a special occasion or your group trip, please Contact Us.
Here is a more complete list of the All-Inclusive features offered at the resort.
Check-in, Accommodations, Dining, Activities and Resort Features
- TIPS Included - No need to tip additional
- Separate, personalized check-in with welcome glass of champagne
- Exclusive concierge service
- Bottle of sparkling white wine in room upon arrival
- All meals at the a' la Carte restaurant: Fine dining, au naturel setting on site at the restaurant, "La Vista" (clothing optional)
- 24-hour room service
- Satellite TV, DVD/CD player and DVD library
- All swim-up, first floor nude suites connected by river to main nude pool
- Each swim up nude suite includes built-in table and stools in the pool for relaxing & socializing
- Second and third floor suites are all Ocean Front, some with balconies
- All suites have a Jacuzzi tub for two
- All suites decorated in contemporary, modern resort architecture
- All nude suites are air conditioned with king beds, ceiling fan, stocked refrigerator, fluffy personal bath robes, private liquor cabinet with premium liquors, private bath, shower and Jacuzzi tub, coffee maker, safety deposit box and telephone. Electricity is 110v as in the USA.
- Free, unlimited use of a high speed PC with internet service in the lobby of Hidden Beach (first come, first served) and throughout the resort. In addition to free high speed internet PC usage in the lobby, guests who bring their lap top with network capability also have Free WiFi in the Lobby at Hidden Beach. Guest rooms arealso equipped with WiFi.
- Glass of sparkling wine upon arrival
- Accommodations as selected
- All gourmet meals and specialty bites
- Daytime Snacks
- Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands. Super premium beverages and wines are extra cost.
- Complimentary Wi-Fi
- Free International calls
- Non-motorized watersports: kayaks and snorkeling gear
- Daily activity program, live music and nightly entertainment
- Nude swim up bar & terrace at the "C'est la Vi" Cantina
- Two bars on site and discotheque Vida Loca
- Nude Fitness Center
- Nude Hot tub
- Nude relaxation pool
- Nude beach
- Manager's cocktail party and repeat guest's cocktail party
- Beach towels
- Scuba diving clinics in the pool at El Dorado. Certification classes extra cost.
- Hard surface tennis court, rackets and balls provided free of charge at the front desk
- Fitness center
- 24-hour room service
- All taxes and gratuities
- Unique thatched roof beach palapas for one of two people with nude pool and nude beach bar service
- Unlimited access to all facilities at neighboring El Dorado Seaside Suites & Sensimar Resort (clothing required ) including: Ten (10) ala Carte restaurants throughout the properties, bars, fitness center, sauna & steam bath, gift shop, bicycles, tennis, kayaks, paddleboats, snorkeling, water polo, beach volleyball, ceramic painting.
The following optional services are NOT included but available at an additional fee.
- Fine Wine Menus
- SPA treatments
- Laundry and Dry Cleaning
- Car Rental & Tour Desk Shuttle Service to Playa del Carmen
- Scuba Diving
- Candlelight dinner from 6.30 pm to 9:00 pm
- Fresh lobster
- International wine selection from our cellar
- Náay Spa
- Scuba diving trips, certification, rental equipment and deep sea fishing
- Special wedding, honeymoon and anniversary packages
- Money exchange
- Gift shop & jewelry store
- NOTE: For certain groups and deeply discounted promotions, airport transfers are extra which will be displayed with the offer.
* Premium liquor for in-room consumption. Each suite includes a liquor cabinet stocked with brands provided by the resort for typical drinks such as scotch whiskey, vodka, rum or tequila. The selection varies. An additional charge may be applicable for premium liquors not already included in the resort brand menu. If in doubt, bring your own for your consumption in your room.
Spa services (subject to change):
- Massages: Relaxing & anti-stress, Swedish, sports, reflexology & shiatsu.
- Facials: Deep cleansing, moisturizing, nourishing, revitalizing & oxygenating.
- Special body treatments: exfoliating body scrub, milk bath, thermal mud massage, royale deluxe
- Beauty salon: manicure, pedicure, braids
- Protective sunglasses
- Sunscreen lotion with maximum SPF protection
- Lip sun protection, SPF 30+
- Hat for sun protection
- After-sun aloe lotion
- Athletic shoes if you choose to work out in the gym or play sports
- Yoga or workout clothes if you choose
- Costumes and accessories for themed evening parties
- Bathing suit if you want to check out the pool, beach or water sports at El Dorado Seaside Suites
- Clothes if you want to take an off-site excursion, play tennis, or experience the restaurants, bars, spa or other facilities at El Dorado Seaside Suites next door (free of charge for guests of Hidden Beach)
- Beach bag to carry belongings
- Airline tickets
- Prescription drugs
- Credit cards